Training Course Topic: ISO – 9001 Certifications

Training Course Description: Introduces the ISO 9001 standard and its requirements for
implementing an effective quality management system.

Course Objective: To help participants understand how ISO 9001 improves customer
satisfaction, process efficiency, and continual improvement.

Target Audience: managers, supervisors, quality personnel, and employees involved in
quality-related processes.

Requirements for Participation: None

Duration: 2 days

Delivery Mode: Online; interactive instructor led PowerPoint presentation

Certificate: PECB approved